Customer support
Help center
Find answers about ᴏᴋx hardware, the planned Android companion, and what to expect before orders open.
Can I place an order?
The site is currently a product preview. ᴏᴋx pro is listed at US$59.99 and ᴏᴋx pro x at US$99.99. Checkout will open after availability, delivery details and purchase terms are confirmed.
Which assets and networks are supported?
Supported assets and networks for ᴏᴋx pro and ᴏᴋx pro x are to be announced. Bitcoin, Ethereum, Solana and the collectibles shown on the site are illustrative. Before using a device, check published compatibility for your specific model, asset, network and software version.
Can I use MetaMask?
MetaMask compatibility has not been confirmed for either ᴏᴋx model. Check MetaMask’s official hardware wallet guide and verified instructions for the exact device and platform before attempting setup. Keep your hardware wallet’s recovery phrase private.
Can I use WalletConnect?
WalletConnect support has not been announced for either hardware model or the Android companion. If compatibility is confirmed, use the published instructions for your device and check the requesting site and permissions before approving a connection.
How do I initialize my device?
Model-specific setup and recovery instructions are to be published. Follow the official instructions for your exact device when they become available and obtain any required software through a verified listing. Keep your recovery phrase, private keys and device PIN private and store your backup offline.
Where can I find the Android companion?
ᴏᴋx pro wallet is planned for Google Play. Release timing, the official listing, supported Android versions and hardware compatibility are to be announced. You can explore the sample interface in your browser today.
How can I contact support?
The customer-support channel and service hours will be announced before orders open. Company correspondence may be sent to ᴏᴋx pro wallet ltd., 1005 East 10th Avenue, Bowling Green, Kentucky 42101, United States. Wait for a confirmed return address and instructions before mailing hardware.